TexasBarCLE.com Help
Contact Information
Logging In/Changing Your Information
Live or Video Course Registration

Online Classroom Help
Online Classroom Overview
Online Classroom Registration
System Requirements/Playing Classes
Written Materials
MCLE Credit
Troubleshooting for Online Classes

Online Library Help
Online Library Overview
Library Payment Options
Viewing Library Articles


Contact Information
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TEXASBARCLE.COM
If you have any questions or comments about TexasBarCLE.com, please email Shane Jenkins for assistance. You will receive the quickest response via email. If you wish to leave a voice mail message, please call 800/204-2222, ext. 2049. (in Austin 463-1463, ext. 2049)
Mailing Address:  Texas Bar CLE,   P.O. Box 12487,   Austin, Texas 78711-2487
Fax: 512/463-1418

TEXASBAR.COM or MyTexasBar.com
If you have any questions or comments about TexasBar.com or MYTexasBar.com, please call 800/204-2222, Ext. 2026.

TEXAS BAR CLE COURSES
If you are experiencing technical problems with online registration, please send an email message describing your problem to Shane Jenkins for assistance. General questions about Texas Bar CLE course registrations or accommodations should call (800) 204-2222 or (512) 463-1463, extension 1574.

If you registered for a seminar and would like to cancel, please fax a brief note to us at 512/463-7387. On your fax, include your name, bar number, address, and phone number. State on the fax if you would like a full refund OR if you would like to receive the course books, and then the remainder, in a refund. If you registered for a seminar that has multiple locations, you can transfer to another location. Please call 800/204-2222, ext. 1574 to request the transfer.

TEXAS BAR CLE ONLINE CLASSROOM
If you are experiencing technical problems with registration or with playing an online class, please send an email message describing your problem to Shane Jenkins for assistance.
If you have questions regarding your credit hours, MCLE requirements or requests for extensions, please call (800) 204-2222 or (512) 463-1463, extension 2106.

TEXAS BAR CLE ONLINE LIBRARY
If you are experiencing technical difficulties or have questions about the Online Library, please email the Online Library Help Desk or call 800/204-2222 or 512/463-1463, ext. 2052.

TEXAS BAR CLE CASE DIGEST
If you are having technical problems with the electronic version of the Case Digest, please send an email message describing your problem to the Case Digest help desk or call 800/204-2222 or 512/463-1463, ext. 1403. Please send suggestions and comments about the Case Digest service to the Case Digest Comment Box.

CUSTOM CLE
If you have any questions about video availability or to plan an in-house CLE video showing, please call (800) 204-2222 or (512) 463-1463, extension 1575 or e-mail Diann Bowden.

CLE COURSE BOOKS or STATE BAR OF TEXAS PRACTICE MANUALS
If you are experiencing technical problems with an online purchase of a course book or practice manual, please send an email message describing your problem to Shane Jenkins for assistance.
If you have general questions about CLE Course Books, please call (800) 204-2222 or (512) 463-1463, extension 2038. If you have any general questions regarding the Books and Systems Practice Manual publications, please call (800) 204-2222 or (512) 463-1463, extension 1499.

ANNUAL MEETING/LOCAL BAR LEADERS CONFERENCE
If you are experiencing technical problems with online registration, please send an email message describing your problem to Shane Jenkins for assistance. General questions about the conference (registration, accommodations or sponsorships) should be directed to the Annual Meeting Department at (800) 204-2222 or (512) 463-1463, and request extension 1515 or 1518.
Logging In/Changing Your Information
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You must be a registered user & logged in to make any purchases on TexasBarCLE.com, to search the Online Library or to take Online Classes. (TexasBarCLE.com, TexasBar.com and MYTexasBar.com are independent of one another. Each requires separate registration & passwords.) If you are already registered, click on the blue "Log In" button in the left hand column and proceed to log in.

If you are not registered with this site, click on the blue "New User" button in the left hand column. Enter your last name and bar card number and then fill in the registration form on the next page. Be sure to click on "Save Changes" at the bottom of the page.

If you are not a member of the Texas Bar and wish to register with the site, scroll down the "New User" page to see:
If you are NOT a member of the Texas Bar and wish to become a registered user of this site (at no cost), click here.

If you have forgotten your password, see the prompt on the log in page to have one emailed to you at the email address under which you registered. If you have forgotten your password AND you have changed email addresses, please email Shane Jenkins. Please include your full name, bar card number and the email address you wish to use for registration.

If you need to change your email address, just log in using your old email address and then click on the blue "My Profile" button. Edit your email address or any other personal information that you wish to change. Be sure to click on "Save" at the bottom of the page.

Use the "My Profile" button to change any of your personal information at any time.


Live or Video Course Registration
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We accept online payment by American Express, Discover, MasterCard or Visa.
If you registered for a seminar online and need to cancel, please
email the webmaster.

If you registered for a seminar by phone, fax, or mail, and would like to cancel, please fax a brief note to us at 512/463-7387. On your fax, include your name, bar number, address, and phone number. State on the fax if you would like a full refund, or if you would like to receive the course books and then the difference in a refund. You will receive the refund about 2 weeks after the seminar.

If you registered for a seminar that has multiple locations, you can transfer to another location without a penalty. Just call us at 800/204-2222, ext. 1574 to request the transfer.


Online Classroom Overview
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Our new "video" online class format offers you the option of viewing video from the course while you listen to it. You can also select "audio only" if your Internet connection is too slow for the video stream. Either way, this new format allows you to easily navigate to different segments of the course, view written materials, and claim your MCLE credit, all from the convenience of your PC.

Choose from hundreds hours of video and audio recordings of recent CLE presentations. View or download accompanying materials, then enjoy the presentation. Share comments or questions in the discussion area for that topic - all at your convenience. Online Classroom packages typically feature 1-3 topics for a total of 1-3 credit hours; many include ethics credit.


Online Classroom Registration
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We accept payment online by credit card (American Express, Discover, MasterCard or Visa). Payment online by credit card is our only way to handle registrations automatically and efficiently. You must be a registered with TexasBarCLE.com and you must be logged in to sign up for an online class. Once you have registered for an online class, a receipt will be e-mailed to you and a link to your class will appear at the top of the home page. You may use this link on your home page to return to your online class at any time. You do not have to take an online class all at one time. You may stop at any time and return to where you left off by using the scroll bar on the player. Once you have claimed credit for your class, the link to your class will move your "My Purchases" button. You will have access to your class for at least 3 months, sometimes you may be able to access a class for a year. We take down online classes each year as we replace the content with new material.


System Requirements/Playing Classes
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To participate in an Online Class you need: If you have all the necessary components but still can not view your seminar, click here for detailed documentation on using Windows Media Player.

Presentation Slides:
If the seminar you are viewing has presentation slides, you will see the slide icon on the viewer toolbar. If you have moved off the slide screen, you can return to the presentation slides by clicking the slide icon. You can advance through the slides or move back through previously viewed slides by clicking the "<" and ">" icons. When you want to synch the slides back up with the presentation, click the slide icon again.

Changing the Video Streaming Speed:
The stream speed of the video can be changed by clicking on the drop-down list below the video. Simply select the desired speed from the list and the video will be reloaded and play at the selected speed. If you experience substantial buffering of the video, try the audio only selection.
Written Materials
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Adobe Acrobat Reader is free software that lets you view and print our course materials, which are formatted as PDF files. You must have it downloaded AND installed on your computer. PDF stands for Portable Document Format. The advantage of PDF files is that they can be read and printed on all major computer platforms. PDF files also have their own search engine, and each page appears exactly as it did in the original course book. PDF files, however, are not word processing documents. Although you can copy and paste text from a PDF file into a word processing document, most of the formatting will be lost. We recommend printing the materials prior to starting the seminar to avoid pauses in the Internet video.

Download the free Adobe Reader.

Please remember that you must both download AND install the software on your computer. Downloading the software does not necessarily install the program automatically for you.


MCLE Credit
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Online Classroom packages are approved for participatory MCLE credit. In order to qualify you must visit the appropriate Discussion Forum. These forums are intended to provide the kind of interaction with other attorneys you might have at a live CLE course. We hope that you will be inclined to post a question or opinion or join in a discussion about a relevant point of law, but you are not required to. Please do not simply post a message acknowledging your presence or giving your name and the date you visited. Just visit the forum and, if you feel like doing so, ask a question or contribute something substantive. You must apply for MCLE credit online by clicking the "Claim Credit" button while in the online course. We submit Online Classroom attendance to the MCLE department once a week.

If you would like to report your own credit immediately, you may do so through the Online Tools section of TexasBar.com. Click on "View/Update Your MCLE Information".
Troubleshooting for Online Classes
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Can't visit Discussion Forum
Try closing your Internet browser and restarting it. Go back to TexasBarCLE.com and return to your online class by clicking on the link at the top of the home page (you must be logged in to see the link). Just restart the video or audio of the online class. You don't have to listen to the class again, just restart it. Then you should be able to visit the Discussion Forum.

Supported Browsers
TexasBarCLE.com currently supports Internet Explorer 6.0 or higher, and Netscape 4.7 and 4.8. Our site currently does not support Netscape 6 or higher. To find out what browser version you are using, open your browser and check in the Help menu of the software's menu bar (the strip at the top where it says File Edit View…Help). The last option in the Help menu usually says About (and then the name of the software). This is where your version number is listed. Please make note of the version number and then go to the software manufacturer's site to see if you need to download the latest version.
To download a different version of your Web browser, look for the "Download" link on these pages:

Audio Problems
First make sure your speakers are plugged in. A simple technique is to unplug and plug in your speakers to ensure that they are solidly connected. Don't forget to check the speaker's electrical connection to the wall, if such a connection is required. If your speakers require batteries, make sure they are fresh. Check to see if the speakers are turned on. Many speakers have on/off switches that may need to be adjusted.
Turn up your speakers' volume. You may need to turn up all of the controls to obtain adequate volume. The volume control may be located:
Video Problems
If you have all the necessary components but still can not view your seminar, click here for detailed documentation on using Windows Media Player.

Sluggish Performance
Interruption (or sluggish performance) of the audio/video signal can be caused by many factors. As a first step, try changing the speed of the video stream or choose an audio-only stream. If you still encounter interruptions in your audio-only class, it may be due to: In both these cases, coming back to the class at a different time may resolve the problem. Also, disconnecting and then reconnecting to your Internet Service provider will reset your connection and may speed things back up.
Finally, be sure to check your the minimum System Requirements found above on this page to make sure your computer is in compliance.

Internet Connections
The faster your Internet connection, the more quickly you will be able to surf the Web and download files. (For example, a cable modem will download a 30-second video clip in 16 seconds; a 56K modem will take over 15 minutes to download that same clip.) Users with faster modems also tend to encounter fewer problems listening to Online Classroom lectures; while users with slower modems (below 56K) may experience choppy sound or video due to the sluggish performace of these devices.

If you have a dial-up connection (which typically runs anywhere from speeds of 56K to as low as 14.4K), we recommend that you choose an audio-only class (or the audio-only option of a class offered in video) for the smoothest experience. If you have a higher speed connection (such as ISDN, Cable Modem, DSL or T1) you should have no trouble with either the audio or video online class formats.
Online Library Overview
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The Online Library gives you access to the best legal minds in Texas. The Library is comprised of writings by volunteer authors who are among the most respected authorities in their areas of expertise. The Online Library is an ongoing collection of high-quality articles from Texas Bar CLE course books. The Library consists of Texas Bar CLE articles dating from 1998 - present.

It costs nothing to search over 3500 CLE articles. Enter a word or phrase in the search engine, choose what areas of law to search and, within seconds, you're shown a list of all articles that contain the word or phrase, complete with the author's name, and the date and title of the course where the topic was presented. You can view each articles' table of contents, and view the "hits" - those places in the article where the word or phrase appear - so you can get an idea about whether that article is one you want.


Library Payment Options
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Pay online with a credit card and download the articles you want. You can purchase articles individually for $29 each. Or you may purchase an annual subscription to the Library for $295 and download all the articles you want for a full year. Pay for a year up front or bill your credit card $27 per month. The Library will continue to grow during your subscription, as new articles come online approximately 4-6 weeks after the conclusion of each Texas Bar CLE course.

Discounts exist for select groups, among them: attendees of certain Texas Bar CLE courses, members of the College of the State Bar, Custom CLE customers, and members of the Texas Young Lawyers Association. Qualified judges may subscribe at no charge.


Viewing Library Articles
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The Library's articles are in Adobe PDF. You will need the free Adobe Acrobat Reader software to view articles in the Online Library.

If you purchase articles individually from the Library, you may retrieve them at any time. Log in to TexasBarCLE.com and click on the blue "My Purchases" button in the left-hand column. This will show you a list of all of your TexasBarCLE.com purchases. Then click on the article's title to be taken to its download page.